FAQs

You may request to return the product within 30 days of delivery in case you are not satisfied with the purchase. Reverse pickup will be done from our end whenever feasible. In exceptional circumstances, you may be required to send products via a trusted courier company if your area does not have a return collection facility. You can also contact us at [email protected] to arrange a return pickup.

Additionally, returned products must be in the same condition as when sent, with all labels. Returns will not be accepted if the product label is removed or missing. Please note that Shipping / Cash on Delivery fees are non-refundable. Also, please note that we do not charge any additional handling fees for returns.

Payment methods at paucek.store: Payoneer, paypal.

Estimated delivery time is 7 to 20 days.

However, there will be cases where we are unable to deliver earlier such as weather conditions or logistical difficulties which may result in minor delays. Please allow extra days for delivery. If there is a delay in transit, we will contact you via email.

$6.99 for all orders.

Within 24 hours from when you place your order. If you have a request, please contact us as soon as possible so we can resolve it promptly.